Privacy notice

Checking that you can enter a draw. Running your account. Allocating and recording tickets. Taking and reconciling payments. Preventing fraud. Applying safer-play restrictions you have asked for. Answering support requests and complaints. Reporting to the registering authority.

Marketing, only where you have chosen it.

Account details. Eligibility details: your date of birth and, where the approved check requires it, your address. Ticket and payment records, with the provider references and amounts. Support messages. Your preferences.

We do not collect health, disability or religious information.

Lottery, payment and financial records are kept for the periods the law and the registering authority require. Deleting an account does not delete every record.

You can ask for a copy of your information, ask us to correct it, object to or restrict some processing, and ask for deletion where it applies.

Use the Privacy requests section of your account or the Contact page. We check that a request comes from you before acting on it.

Buying a ticket is not consent to publish your name, photograph or location. Published results show ticket references only.

Marketing choices are separate from the messages we send about your tickets and payments. They are unticked by default and you can withdraw them at any time without signing in.

Our complaints procedure page explains how to complain.