My payment is still being checked. What should I do?
Open the payment record in your account before trying again.
If the status is still unclear, contact us with the order reference. Do not send full card details.
- Open Payments and receipts in your account.
- Find the order and read its status.
- If it still says Checking, wait for the status to change rather than paying again.
- If it is unclear, contact us with the order reference.